Testimonials
NextServices has been a game-changer as our billing partner. Their exceptional customer service, revenue growth strategies, focus on efficiency, and advanced data analytics capabilities have transformed our organization. The team’s responsiveness, proactive approach, and deep understanding of our needs have exceeded our expectations.
Their expertise and cutting-edge solutions have significantly improved our revenue generation and reduced leakage. We’ve witnessed remarkable financial performance and optimized revenue cycle management. NextServices’ automated systems and streamlined workflows have enhanced efficiency, freeing up valuable resources for patient care.
Integrating data and analytics into our billing processes has been a game-changer. Their robust analytics platform provides valuable insights, enabling data-driven decisions and revenue optimization. Their unwavering commitment to our success has made them an indispensable asset to our operations.
In conclusion, NextServices has revolutionized our organization. Their exceptional customer service, revenue growth initiatives, efficiency focus, and advanced data analytics have propelled us to new heights. I wholeheartedly endorse NextServices and am confident that any organization partnering with them will experience similar success.
NextServices has proven to be an invaluable partner in our revenue cycle management efforts. Their collaboration has resulted in significant benefits for our organization, including improved cash flow and streamlined billing processes. The NextServices team’s exceptional customer service has been consistently evident, as they have tailored solutions to our unique needs and displayed professionalism and responsiveness. Their advanced analytics capabilities have provided us with detailed insights, enabling data-driven decision-making and strategic improvements. Overall, NextServices has surpassed our expectations, making them highly recommended for organizations seeking to optimize their revenue cycle operations.
You’ve have been the best to work with! 😊
We enjoy our partnership with NextServices. They exude our culture with superb customer service. They are quick to answer our questions and concerns. They ensure we never miss a deadline with our clients. We are glad to have them on our team!
Since implementing enki EHR, our experience has been fantastic. The system is incredibly user-friendly and easy to learn. The support team is outstanding, always responsive and quick to resolve any issues within 24 hours or less. We have the flexibility to customize our electronic health records (EHR) specifically for pain management, allowing us to create templates and modules that suit our needs perfectly.
enki has drastically reduced our time spent on administrative tasks. We can easily access patient records and find all the information we need within seconds. Even our nurses quickly adapted to using enki EHR, thanks to its simplicity and intuitive interface. The impact it has made on our daily operations and overall efficiency is significant.
The support provided by RCM, particularly in terms of billing and communication, has been exceptional. The team is always available and responsive, returning calls within minutes or emailing promptly. The communication between us and the billing service is unmatched, ensuring smooth and efficient operations
I am writing this testimonial to express our sincere gratitude and satisfaction with the exceptional services provided by Next Services. Working with your team has been an absolute pleasure, and I am delighted to share my experience.
From the beginning, it was evident that we had made the right choice. Your team demonstrated the highest level of professionalism, expertise, support and commitment in assisting with our transition to your service. Everyone we interacted with gave us personalized one-on-one attention and support without limit.
Since then, Next Services has consistently displayed utmost reliability and responsiveness, and a thorough understanding of our requests and/or issues as they may come up. Your ongoing professionalism, problem-solving and commitment to exceed expectations is delightfully dependable and is always appreciated.
The knowledge and expertise of your team is commendable. Each member we interact with demonstrates a deep understanding of their respective fields and is prompt, both in responding, and in following up, to our inquiries. Your solutions and responses to our queries have been effectual, precise and practical, allowing us to streamline our operations and achieve significant improvements in efficiency and productivity.
You have even accommodated requests to change your product (software) to better serve us!
In conclusion, I cannot speak highly enough of the Next Services team and the remarkable work you have done for our organization. Your ongoing commitment to excellence has made a significant impact on our operations and overall success. I wholeheartedly recommend Next Services to any individual or organization seeking reliable, trustworthy and timely solutions.
For the past 7 years, I have been a proud client of NextServices, and I am thrilled to share my positive experience with their exceptional services. From knowledgeable billing experts to responsive customer support, they have consistently exceeded my expectations. Their robust data capabilities have provided deep insights into my lab’s financial health, billing patterns, and trends, enabling me to make data-backed decisions and implement effective financial strategies. I confidently recommend NextServices to any lab owner in need of comprehensive and top-notch billing and financial support.
The team has been wonderful to work with. The reports have always been done in a timely manner. They always helped me correct any errors that were found. They walked me through everything step by step when needed and always helped to remind me when something still needed to be done in order to stay compliant. I can’t express to you how much I appreciate the team!
Initially, the transition, I thought was going to be difficult, but was very seamless. Started to see checks coming almost on the two or three weeks of submission. What you’ve done is, you’ve made it easier for me. You are very knowledgeable about gastroenterology billing that I can vouch for that you know the entire billing codes and all the CPT codes and the procedure codes, that makes a big difference. And I have worked with you for all the different advanced procedures. You are familiar with all those procedures, including EGDs, colonoscopies, ERCPs and all the stenting. Your staff, they are very familiar. You don’t have to reeducate them on all the procedure course. They know all about it. That’s, number one is a plus for you.
I strongly recommend NextServices as a solution for billing/revenue cycle operations in any multi-specialty or single-specialty practice. They are really good at what they do.
NextServices is a pedigree medical billing and revenue cycle management company. Their team of professional’s not only provides timely and effective claims processing, but insight in to effective business practices as well.
Our medical practice has been working with NextServices, Inc for the past 4 years. We have had nothing but a wonderful experience with every person that we have had contact with. Response is excellent with any matters that arise.
We had enormous confusion, expenses stemming from the manpower needs to bill and collect properly. NextServices promptly stepped in and transitioned the entire billing operations over a two-month period successfully and spent time with staff to train them in their tasks.
We’ve been working with NextServices since November, 2012. The team helped us negotiate out-of-network claims up to 80% of our expected amount. Because they take care of all the hassles of billing, we’ve been able to focus on our lab business and grow year after year.
Fast initial claim processing, prompt communication with client, receptive to feedback.
I have portability. My records are available in the office, in the hospital, in my endoscopy suite, at home and on the go.
We faced a significant hurdle with MIPS compliance, unsure of where to begin. However, Nextservices stepped in and seamlessly took charge of the process, providing clear guidance and directing us towards necessary actions to fulfill compliance requirements. They efficiently handled the submission of relevant data to the authorities as well. Initially overwhelmed, we were relieved as Nextservices made the entire journey feel like a breeze.
I like the RCM staff because they communicate with me very quickly and promptly to get the job done. All of the billing team members are extremely polite, communicate effectively, and also help the patients to understand their bills and pay the bills voluntarily.
The staff is efficient with billing and collections and with communicating with the client. Support staff is excellent and responsive to our needs at all times.
Communication is timely and considerate. Customized report requests are promptly responded to and provided. Every team member is very kind and helpful.
There was a concern about maintaining adequate staffing and the quality of staffing, and we came to the conclusion that you guys are probably more professional than we were. We’re pleased, we’re optimistic, things have improved. We’re looking for continued advice from you guys, your professionals. And we look forward to growing together. We feel like we have a partner.
enki EHR has greatly enhanced our workflow and efficiency in managing patient records. The team actively works on feedback from users and implements updates and enhancements based on the suggestions. The support team has been great, promptly addressing any questions or challenges we encountered. enki has undoubtedly elevated our efficiency and productivity, allowing us to focus on what matters most – delivering excellent patient care.
NextServices has been very helpful along the way of setting up our diagnostic laboratory services. While we were building our services, the teams setup our billing system in parallel. They helped in credentialing us with top insurance carriers. We are very impressed with their rapid and timely billing and revenue cycle.
We are very pleased with the services we receive from NextServices. The staff is always friendly and attentive to our needs. The communication with the office is wonderful. We are pleased with the rapid results we get. We have seen an increase in revenue due to NextServices. We would highly recommend them to other practice.
Communicate effectively and in timely manner. Solve problems sincerely. Respond well to new procedures/instructions. Very prompt in weekly updates etc.
I am delighted to share my experience working with NextServices. They have consistently demonstrated their knowledge and expertise in State Reporting, making them a reliable partner for the assignment. It has been a pleasure working with their team, as they consistently exhibit a high level of professionalism and a genuine desire to deliver exceptional results.
They have consistently delivered within the agreed-upon timeframe. This reliability has instilled a sense of trust in their capabilities and has allowed us to confidently rely on them for data submission.
In conclusion, I wholeheartedly recommend NextServices to anyone seeking a knowledgeable, respectful, and efficient partner.
NextServices is truly exceptional in handling end-to-end RCM activities. They shine when it comes to issue resolution and effective communication. Their clear and prompt communication are extremely helpful in identifying opportunities for improvement and keeping us well-informed about issues affecting the business side of our practice. Overall, their expertise and professionalism make NextServices an invaluable partner for our billing needs. I highly recommend their services.
Our office converted our billing transactions to NextServices in July of 2010. The transition and training went very smoothly, and our office was up and running in no time at all. I have dealt with various members of their staff for many years. We appreciate the quick response to any issues and their ability to provide effective solutions, ensuring minimal disruption to our billing processes. They are noted for their consistent commitment to prompt problem resolution. Their personnel are exceptionally courteous and helpful to our patients regarding their billing concerns. They provide exceptional service and have proven to be an invaluable partner in our billing endeavors. We would highly recommend them for all of your billing needs.
We held the belief that EHR systems were solely designed for compliance purposes. However, our perception changed once we started using enki. We discovered that EHRs can also serve as valuable time-saving tools. With just a few clicks, we are able to complete the necessary documentation. The note templates make it much more easier to document. Additionally, enki proved to be well-integrated with our practice management system and laboratory processes. Overall, our experience with enki has been truly positive.
I highly recommend the NextServices team’s exceptional service for efficiently managing accounts receivable and following up on claims, avoiding financial losses. Their proactive approach ensures compliance with insurance rules and keeps track of unpaid claims. They excel in maintaining effective communication channels with the practice and delivering timely updates.
Working with NextServices has greatly streamlined our workflow, allowing us to focus on helping our clients more effectively while being assured that a team of experts has our backs.
We are grateful for the opportunity to work with you and your team at NextServices. Our cooperation feels innovative and remarkable. Our work flow allows us to properly manage high volumes of information. I enjoy learning and accomplishing alongside everyone, and I will forever appreciate the growth we share.
“We have been partnered with NextServices for more than a decade, their expertise, reliability, and personalized approach to billing have not only simplified our operations but also driven significant revenue growth. We wholeheartedly recommend their services.”
We started our lab during the Public health emergency and partnered with NextServices for billing services, they were proactive and were up to date with the changes and updates in COVID-19 billing and it helped us navigate the challenges and grow our business. They were able to manage our huge patient volume with ease using their internal automations. They are very knowledgeable, proactive and provide quick responses to any queries or concerns.
I am extremely impressed with NextServices’s expertise in credentialing my lab with major insurances. Their knowledge and understanding of the process have been invaluable. The customer support they provide is outstanding, with prompt and helpful responses. I appreciate their efficiency and quick turnaround times. I highly recommend NextServices for their exceptional credentialing services and unwavering commitment to customer satisfaction.
Without NextServices, we would not be as profitable, efficient, or as in line with our practice side as we are now.
Despite the time crunch, your work was brilliant! Thank you. Your understanding of healthcare privacy laws and requirements with ease took a lot off our plate.
Innovative and forward thinking. Responsive to specific requests for data and analysis.
Thank you team NextServices for always being prompt with your replies for help. Also, thank you for your extremely detailed reports and graphs that help us with our business. Your loyalty and service are top notch.
NextServices has been very efficient and thorough in both our transition in billing and our transition within our scheduling software. These large scale practice changes often lead to confusion and impede workflow. NextServices has always been responsive and efficient if there are any issues and made the process as streamlined as possible.
NextServices has been an invaluable partner for our practice’s MIPS consulting. Their expertise and professionalism have greatly benefited us. With their timely reports and efficient processes, we stay on top of our performance and make informed decisions. Their insightful recommendations have improved our scores and outcomes. We consistently achieve maximum points, and they prioritize timely attestation and data submission to CMS.
We have been working with NextServices for seven years. Their services extend through the entire billing cycle. They have taken on the tasks of coding, charge entry, correcting denied and underpaid claims, and much more.
NextServices team closely worked with us to set our billing process from scratch. They identified our top carriers and initiated the credentialing process. As a result, we were able to build a steady cash flow. Patient balances were a big concern for my practice. Working with the team, we now have a process of upfront patient collections 2 days ahead of the appointment. This has helped us optimize our patient collections.
The customization of the program provided by the enki team kept us efficient while maintaining the necessary quality standards. The ability to edit reports to fit each physician’s needs allowed for greater flexibility amongst the providers.
User friendly, intuitive
The enki endoscopy report writer has been invaluable to our surgery center. The user-friendly templates, that are more intuitive than not, are used by our team every day. The support team has worked well for us with fast responses to our inquiries and requests for help; with everything from user access to switching photos from one report template to another.
They were able to customize, making our work more simplified and streamlined. Overall, the impressions from our GI team are that enki is a system compatible with the functions required by us and is a service that allows us to protect patient information and serve our patients to the fullest extent possible.
Thank you for everything you do to help us with our work here, and for being available to us!
I have not had any complaints from staff members or patients. Great job, thanks for understanding and listening to our concerns. Keep up the good work!
We’ve been working with NextServices more than 10 years. NextServices has been a great billing company. My experience with NextServices has been wonderful and would highly recommend them.
Knowledgeable, hard working, pleasant and courteous team. Communicate effectively and in timely manner.
Solve problems sincerely. Respond well to new procedures/instructions.
Very prompt in weekly updates etc.
As a solo practice pulmonary and sleep medicine physician, I have started to use NextServices billing solution and services now for 4 months and I have been satisfied with the quality and promptness of their services. I would recommend NextServices to other colleagues who are looking for a billing service.
NextServices has helped us meet all our compliance requirements (Meaningful Use, ASCQR, PQRS). We’ve been Meaningful Use compliant for 5 consecutive years. The team helps us track, attest, and receive incentives on time. When one of our doctors was audited for Meaningful Use, the team’s knowledge in compliance helped us gather the required evidence to build a strong case. As a result, we won the audit and received our incentives. In today’s complex regulatory environment, I would highly recommend NextServices as a strong ally.
We have been using NextServices for over 9 years. Whenever I need anything done there is usually a key person that will be able to help with any issues.
The initial transition was made very easily from our old system to the new Practice Management System. There was training involved and the staff was very professional in helping everyone understand (the system in the initial phase).
The team is very knowledgeable. They make sure that they follow all the guidelines needed for filing claims to the many insurance companies in a timely manner. Recently we merged two offices into one system and it is working flawlessly. Whenever I need anything done there is usually a key person that will be able to help with any issues. They try to resolve any issues with claims needing to be reprocessed or giving you answers to any questions you may have with regard to any patient’s insurance policies.
In all these years I have had the pleasure of working with really professional team leaders.
First, your knowledge of gastroenterology. Number two, the timely billing and also number three would be the follow up with the insurance companies, whether they were timely paid and also the people, the staff, they are very friendly and they are all available at can call them.